Whaddya Do?

Hey there. Quick update.

Dean, the Verizon tech, got here around lunchtime and spent about a half hour on the issue. He checked things outside, said there was a "bad phone." He checked things inside and quickly identified which extension was causing the problem.

He was the one who made it to the basement phone, and he said it was off the hook. Shocking.

Now we know to actually check all the extension phones first. I can't say when I was even able to make it over to that corner of the basement, so I cannot comment on how it might have gotten off the hook.

Things are rarely boring around here!

Thanks, Dean, and thank you, Verizon, for dispatching a tech so quickly after Mom made a call about the trouble.